This Privacy Policy explains how Calidigi (“we,” “us,” or “our”) collects, uses, and protects information about you when you visit our website or engage our services. By using our website you agree to the practices described here.
Section 01
Information We Collect
We collect information you provide directly to us and information collected automatically when you use our website.
Information you provide:
- Name, email address, phone number, and company name when you fill out our contact form
- Project details, budget ranges, and timeline information submitted through inquiry forms
- Communications you send us by email, phone, or social media
- Information provided when subscribing to our newsletter or blog updates
Information collected automatically:
- IP address, browser type, operating system, and device identifiers
- Pages visited, time spent on pages, and referring URLs
- Cookie data and similar tracking technologies (see Section 4)
- General geographic location based on IP address
Section 02
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send project proposals, quotes, and follow-up communications
- Improve our website experience and content
- Send marketing communications (only with your consent)
- Analyse website usage patterns to improve performance
- Comply with legal obligations and prevent fraudulent activity
- Maintain records of our business transactions and correspondence
We will never sell your personal information to third parties for their own marketing purposes.
Section 03
Sharing & Disclosure
We do not sell, trade, or rent your personal information. We may share your data only in the following circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services (e.g., hosting providers, email platforms, analytics tools)
- Legal Requirements: When required by law, regulation, court order, or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of business assets, your data may be transferred — we will notify you before this occurs
- With Your Consent: For any other purpose with your explicit permission
All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Section 04
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. For full details, please read our Cookie Policy.
- Essential cookies — required for the website to function properly
- Analytics cookies — help us understand how visitors interact with our site
- Marketing cookies — used to deliver relevant advertisements (only with consent)
Section 05
Data Security
We implement industry-standard security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted via our website
- Secure, access-controlled servers hosted in SOC 2 compliant facilities
- Regular security audits and vulnerability assessments
- Strict internal access controls — only authorised personnel access personal data
However, no method of internet transmission is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Section 06
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:
- Contact form submissions are retained for up to 3 years for business correspondence purposes
- Client project data is retained for the duration of the engagement plus 5 years
- Analytics data is retained in aggregated, anonymised form indefinitely
- Marketing communication preferences are retained until you unsubscribe
You may request deletion of your personal data at any time by contacting us at sales@calidigi.com.
Section 07
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request erasure of your personal data (“right to be forgotten”)
- Portability: Receive your data in a structured, commonly used format
- Restriction: Request that we limit how we process your data
- Objection: Object to processing based on legitimate interests or direct marketing
- Withdrawal: Withdraw consent at any time where processing is consent-based
To exercise any of these rights, email us at sales@calidigi.com. We will respond within 30 days.
Section 08
California Residents (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:
- Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
- Right to Delete: Request deletion of your personal information, subject to certain exceptions
- Right to Opt-Out: Opt out of the sale of your personal information (note: we do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
To submit a CCPA request, contact us at sales@calidigi.com or call +1 (555) 000-1234. We will verify your identity before processing requests.
Section 09
Children's Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 16, we will take immediate steps to delete such information. If you believe we may have collected information from a child, please contact us immediately.
Section 10
Third-Party Links
Our website may contain links to third-party websites, plugins, and applications. Clicking those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
Section 11
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Updating the “Last Updated” date at the top of this page
- Posting a prominent notice on our website
- Sending an email notification to registered users (for significant changes)
Your continued use of our website after any changes constitutes your acceptance of the updated policy.