Orange County, CA
An Orange County multi-service home services company was quoting jobs manually over the phone — a process that took 24-48 hours and lost them to competitors who could give instant estimates. Their technicians operated without real-time dispatch coordination, and follow-ups after completed jobs happened only when staff remembered to call.
We built an instant online quoting engine that generated accurate estimates based on job type, square footage, and location — without requiring a phone call. A GPS-tracked technician app enabled real-time dispatch and let customers track their technician en route. Automated post-service follow-ups collected reviews and offered repeat service scheduling.
Mapped the complete job lifecycle from quote request to invoice, identifying the 8 manual steps that could be automated or digitized.
Built the AI quoting engine trained on 3 years of historical job data to generate accurate estimates for 40+ service types instantly.
Developed the GPS-enabled technician app with real-time job assignment, customer communication, and digital job documentation.
Implemented automated Google review requests post-job and built a local SEO strategy targeting high-value Orange County service keywords.
Online quote volume grew 55% as instant estimates replaced the 24-hour wait for a callback.
Annual revenue grew 40% as faster quote turnaround and improved local SEO increased market capture.
Google rating grew from 4.2 to 4.8 stars with 200+ new reviews from automated post-service requests.
Time to deliver a quote dropped from 28 hours average to under 3 minutes with the instant quoting engine.
“We used to lose jobs because we couldn't get back to people fast enough. Now they get a quote in two minutes and most of them just book right there.”
Let’s discuss how Calidigi can deliver results like these for your industry — with a custom strategy built around your goals.