Los Angeles, CA
A California lifestyle brand was achieving only a 1.2% conversion rate on 40,000 monthly visitors — getting millions of dollars of annual revenue opportunity. Their product recommendations were generic, cart abandonment recovery was a single automated email, and the mobile shopping experience had a 94% exit rate on product pages.
We rebuilt their commerce stack around AI-driven personalization — real-time product recommendations based on browse behavior, purchase history, and demographic signals. A multi-channel cart recovery system combined email sequences, SMS, and browser push notifications. A mobile-first PWA rebuilt the product page experience with conversion-optimized design that cut exit rate in half.
Analyzed 6 months of session recordings, heatmaps, and funnel data to identify the specific friction points killing conversion at each stage.
Built the real-time personalization engine training on behavioral, transactional, and demographic signals to deliver individualized product recommendations.
Rebuilt the mobile product experience as a PWA and deployed a 5-touch multi-channel cart abandonment recovery sequence.
Ran continuous A/B tests across product pages, checkout flow, and email sequences — iterating weekly based on conversion data.
Total online revenue grew 148% within 90 days of platform launch as conversion rate and average order value both increased.
Conversion rate grew from 1.2% to 4.1% — a 242% improvement that transformed the economics of their paid advertising.
Multi-channel recovery sequences reduced cart abandonment from 82% to 45%, recovering significant previously-lost revenue.
AI recommendations increased average order value 65% as customers discovered and added relevant products during the shopping experience.
“We were spending $50K a month on ads and converting barely anything. Now every dollar we spend on traffic actually turns into revenue.”
Let’s discuss how Calidigi can deliver results like these for your industry — with a custom strategy built around your goals.